Small business owners and IT leaders have an array of tasks, including managing inventories and avoiding cyberattacks. By outsourcing device procurement and lifecycle management to their vendor partners and IT solutions providers — a trend known as Device-as-a-Service (DaaS) —small businesses (and even larger firms) may experience some relief and save money in the process.
The idea of DaaS is relatively new, but in recent months, large IT firms like HP Inc. and Microsoft have embraced the trend. For businesses, there seems to be a great deal of upside to DaaS, allowing companies to scale up or scale down device deployments as the needs of their employees change. Using the DaaS model also means that organizations can refresh devices more quickly, upgrade to new technologies more easily, and won’t be saddled with the responsibility for managing and maintaining devices in the first place.
Device-as-a-Service should not be confused with Desktop-as-a-Service, even though the acronyms are alike. “Despite the matching acronyms, the two are notably different,” Tom Mainelli, an analyst at research firm IDC who manages the company’s Devices and Displays group, wrote in a recent opinion column on technology news site Recode.